Provider Services
Alliance Med BridgeClaim Filing
Provider Verifying Coverage
MedMutual Protect Phone Number: (855) 521-9345
US Mail Claims Submissions
MedMutual Protect
P.O. Box 14327
Reading, PA 19612-4327
Provider Must Include
- Itemized Bill or HCFA Form
- Copy of Primary Carrier EOB
EDI Claims Submission
Payer ID: 23223
Provider Portal
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Benefits to Providers
For services eligible under the patients’ primary health insurance, Alliance Med Bridge pays the patients’ out-of-pocket expenses such as copays, deductibles, and coinsurance. Claims are paid directly to the healthcare provider via our third party administrator MedMutual Protect. Alliance Med Bridge may provide many benefits to healthcare providers such as, but not limited to
- Reduction in Accounts Receivable.
- Reduction in the volume of patient services that are delayed or avoided.
- Timely direct deposit payments.
- Increase in patient utilization.
- Improvement in patient’s physical and financial wellbeing.
Frequently Asked Questions
How do I file a claim for patients with MedMutual Protect GAP insurance?
First, a claim for services performed must be filed with patient’s primary insurance provider. Once the healthcare provider receives the Primary Carrier EOB, they may then submit the claim via electronically filing, by fax, or by mail. For claim adjudication, filings must include a copy of the Primary Carrier’s EOB.
Is there a network of providers and how do we join?
There is no set network of providers for the MedMutual Protect GAP insurance policy. Neither Alliance Med Bridge or MedMutual Protect require a contract with the healthcare provider. Any expenses incurred must be covered by the insured person’s Health Benefit/Major Medical Comprehensive policy before benefits will be paid under the GAP insurance policy.